Great for Most Home Users
I have to say I am surprised at all of the low star reviews. I do get the fact that Google Wi-Fi doesn’t have some of the features of a high end router. However, it’s not a secret what these routers do. I’m not sure why people buy something and then complain that it doesn’t do something that Google never said it would. It’s obvious to me that Google designed a system for the average user. You have to remember that the average user basically wants access to the internet as quick and painless as possible. Most people have no idea what DNS, QOS, IP, port forwarding, and so on, even mean.
That being said, I was a long time user of Apple Airports. They were always reliable, and never caused any issues. My last Airport started to get flaky so I used that as an excuse to upgrade to a mesh system. The Google system was less expensive, and easily expandable.
The first thing that you’ll notice if you use an Airport is how much nicer the Google App is. It was much easier to set up. It offers a lot of insight into what devices are being used, as well as their signal strength.
There are two major advantages of this system for me. One, the filtering of content on children’s devices. My children have set times and limits on how much screen time they get. However, as they get older my fear is they will inadvertently stumble across something inappropriate. Google wi-fi let’s you select their devices and block adult content. Second, you can shut off access to the internet at specific times for specific devices. While I don’t rely on that option too much, I do think it is still useful.
Also, the guest networking feature works out of the box. On the Airport routers I had to reconfigure my modem to do that. Sadly, because my modem was from the cable company, and was just utter garbage, I never invested the time to change the settings on the modem. So, I was left without a guest network option. When I plugged in the Google Wi-Fi routers, the guest option worked without any changes to my modem. I love having the option of a second network for guests, but I also use the guest network for smart devices. My thought is, when they inevitably discover a networking vulnerability in those devices, at least they won’t have access to my main network.
All in all the app and routers have been great. Granted, I am a home user, who uses my network for your average family internet chores, but I have not had many of the issues that other users are describing. My network has been very solid, and the app does what I need it to do.
Odd alert in app
Launched app and says “unable to register notifications for account ....”
Seems...odd. Maybe just a hiccup. We will see tomorrow.
Update: Nope. Still happening. What’s it doing? Or more accurately, not doing?
Need ability to have different name for 2.4 vs 5 ghz band
Early adopter. Preordered before it’s even released. The biggest problem is the inability to have different names for the two WiFi frequencies. Google said their approach is better with having the same name for both and each device can automatically pick the the strongest signal. Great in theory. In reality, a lot of my devices end up constantly hopping back and forth between the 2.4 and 5 ghz bands. This includes another google product Nest. My new Nest Doorbell Cam, another preorder, is constantly dropping connections because it is hopping back and forth between the two bands like crazy. I was told to buy another WiFi router with 5 ghz band turned off in order to maurice the Nest work.
Mesh Networks made easy
Google WiFi is so simple and effortlessly functional that I’d almost think it was an Apple product. I bought a 4-pack of access points to set up a mesh network in our apartment. There is so much WiFi pollution in our area that despite the our gigabit internet and small square footage you’d be lucky to even start streaming a low-res Youtube video from the bathroom before you finish your business. And if the kid wants to stream Paw Patrol in his room? Forget about it. But Google WiFi absolutely solved our problems. We may have a small space, but these hubs create a reliable bubble of coverage despite the staggering number of networks polluting our airwaves. And the setup was nearly effortless - start the app, follow the directions, and wait for it to its thing. Done. I love it!
Could be better
Would definitely like to be able to “Prioritize” a couple of devices indefinitely, like all my Nest products, especially my cameras.
Sad Little App
I’ve been using Google WiFi for some time. I can’t say that the hardware is any better than offerings from Netgear or others, but the app is sad. Considering this is Google, and it’s a paid product, the level of thought that went into this apps design and usability is ... sad. It’s not intuitive and lacks user friendliness. In only gave it 2 stars because it has seemed to work without any major issues.
Save your money.
If you want to set up a direct IP address, good luck! Giant pain in the butt.
Any review lower than a 5, you have a terrible ISP or you don’t know what you’re doing. This product works great. Easy to set up and gives you the strongest signal everywhere in the house- even in the back corner of a basement. Don’t believe the haters on here, there are no issues. Great work!
Needs QoS Controls
We live in an area with extremely poor cellular reception and depend upon WiFi calling to make phone calls at home on our mobile phones. Unfortunately, you can only prioritize a single device for up to four hours, which only guarantees a connection to WiFi calling for that single device for that set period of time. Otherwise, the three adults in our home who need a dependable connection to WiFi calling are sometimes not connected to that service while the kids' phones are (the kids almost never make phone calls, so WiFi calling is not as important). There is no way to prioritize the adults' phones permanently, and we sometimes miss important phone calls because Google WiFi randomly assigns priority to other devices. It is so frustrating that I am actively searching for other systems that allow me more control over device prioritization. Too bad, too, as the system is great in all other areas.
Wish they would add one more statistic
Great app, easy to use and works well. I wish they would add one more statistic to show a historical view of when your ISP internet connection is lost. I really need that historical data to be able to see trends of my ISPs reliability.