By JPay Inc.

  • Category: Finance
  • Release Date: 2013-01-12
  • Current Version: 1805
  • Adult Rating: 4+
  • File Size: 39.05 MB
  • Developer: JPay Inc.
  • Compatibility: Requires iOS 8.0 or later.
  • App Ratings:
    2.5/5 ( 1,018 Reviews)
  • Price:
JPay App Ratings: 2.5
Total 1,018 Reviews

JPay App Description

The JPay App lets you send money and email to inmates from your iOS device. Your favorite JPay services – money transfer and email to prisons – now on the go! JPay Mobile email allows you to send photo attachments* and email multiple recipients. With the updated Send Money service, you can quickly transfer funds to inmate trust accounts with your credit or debit card. You can even manage your JPay account. Features: -Send money with your credit/debit card* -Write and receive emails* -Attach and send photos* -Send emails to multiple recipients* -Add/edit payment options *Available in select facilities

JPay App Screenshots

JPay App Reviews

  • New update

    By Pooky's Old Lady
    I can’t even get the app to open right away takes several minutes to log in. Every time this app updates it gets worse! Great way to communicate but not reliable.
  • Email glitch

    By jazzyt4949
    Please fix the email glitch. It logs me out every time I go back and forth within the app. Please fix that I would give the app a 5 star rating after that is fixed
  • Login and transaction issues

    By Rwoods36
    Sort of irritating when I go to my app and it tells me to try again later. Also, I’ve sent money a few times, or ordered stamps and it would tell me the transaction didn’t go through and it really did, then double my money would come out of my account, luckily the money would be there to cover it, then I have to call my bank and Jpay to get things right, and that’s a big inconvenience for me, I think this app needs work
  • Very upsetting!

    By kegrider
    Since the latest update, this app has given me nothing but problems and now today, it simply won’t allow me to log in. As my only way of communicating with my loved one, this is extremely upsetting. Add to it the fact that I have paid for “stamps” I can no longer access and I’m one very frustrated user. I tried app support, only to be taken to the FAQ page. Not helpful at all. I’d really appreciate it if someone in tech support would reach out and help me get this resolved ASAP.
  • Frustrating!

    By AmyTheMonkey
    First off, a lot of these reviews are frustrating because people are complaining about issues that have NOTHING to do with this app, like the cost of stamps or pics being rejected or emails taking a long time to be received. Those are policies and/or protocols of the individual facility you’re dealing with. But as far as the actual app goes, it’s always a hot mess. No matter what version or updates or whatever. Lately it crashes regularly, or takes forever to load or log in. And the bright yellow background is very distracting. I’m at the point of just going to the website, which is far less convenient and I shouldn’t have to do that when there’s an app available.
  • Update failed

    By Yonnelovesjay
    Every time I update this app to the latest version it never works until like a week or two later or I have to contact customer service. I feel this app SHOULD NOT BE UPDATED IF NOT FOR GOOD USE OF IT...!
  • Please Fix

    By jehdhsjsksl
    Every since the update it has been taking longer to load up and my emails come later than usual and they also send late
  • Issues that need to be fixed

    By Aaliyahsma911
    Since the update my app has been constantly saying signing in and has a hard time logging into the app. I have had more frequent delays with receiving mail since the update as well.
  • Update issues

    By Johnswife420
    This app was working fantastic till the update yesterday now it tells me error on opening and just continues to try to load please help
  • I can’t connect

    By kittmayo
    The app hasn’t loaded since the update. Please fix