Postmates - Food Delivery

Postmates - Food Delivery

By Postmates Inc.

  • Category: Food & Drink
  • Release Date: 2012-04-11
  • Current Version: 5.0.1
  • Adult Rating: 4+
  • File Size: 135.10 MB
  • Developer: Postmates Inc.
  • Compatibility: Requires iOS 10.0 or later.
  • App Ratings:
    4/5 ( 65,990 Reviews)
  • Price:
    Free
Postmates - Food Delivery App Ratings: 4
4
Total 65,990 Reviews

Postmates - Food Delivery App Description

Postmates is the first app to deliver whatever you want when you want it. We will deliver food from any restaurant and merchandise from any store. One of our 200,000 Postmates will bring everything right to your doorstep. So what’s it really like? You wake up on a Saturday morning craving some bagels so you find your favorite bakery and order it on Postmates. Those warm bagels arrive in less than 30 minutes and you realize that this was the best idea you’ve had. Ever. Now it’s a Sunday afternoon and after a long day at the park it’s time to binge watch that new Netflix show. You literally can’t even “do” cooking because it’s 2018 and your fridge is empty. So you order a Chipotle bowl that arrives right when you need it—just like magic. But then it’s Monday and—after a busy morning—you just don’t have time for the lunch line at Tender Greens. But you’re craving the Tuna Nicoise Salad, so you use Postmates Pickup to skip the line and grab your takeout from the counter since it’s ready right when you get there. Left your phone charger in the office, but need to work late? It’s okay. A Postmate is coming your way with Red Bull from 7-Eleven and a charger. Should you expense the Red Bull? That’s up to you. Just remember that the delivery fee from any of our 25,000+ partners is just $3.99. Feeling the urge to download? We get it. Because we get anything, anytime, anywhere. Go ahead and live your best life—in sweatpants, or a power suit. GET ANYTHING DELIVERED We deliver from virtually any store or restaurant in your city. Order late-night meals, last-minute birthday gifts, cleaning supplies, pet food—anything. No questions asked. DELIVERY ANYWHERE, ANYTIME We’ll deliver to your home, dorm, office, the park, the dinner party—wherever you’re at. We deliver 24/7, 365 days a year. POSTMATES UNLIMITED Subscribe to Postmates Unlimited for $9.99/month and you’ll get free delivery on every order over $20. LOVE the offer? Yearly is only $6.99/month! REAL-TIME TRACKING Keep tabs on your delivery progress on a live map. FASTEST FOOD DELIVERY IN TOWN Our delivery platform takes time and distance into account to ensure your order is assigned to the best possible Postmate, for the fastest possible delivery. CUSTOMER SERVICE Need help? Our world-class customer service team is available 24/7. You can always reach us at: support.postmates.com NATIONAL MERCHANTS Chipotle, Jack in the Box, Shake Shack, By Chloe., Tender Greens, Panda Express, 7-Eleven, Denny’s, Walgreens, Chili’s Grill & Bar, Chick-fil-A, Five Guys, The Halal Guys, Panera Bread, Subway, SUGARFISH and many more. ALSO GET DELIVERY FROM Taco Bell, McDonald's, Panda Express, Sweetgreen, Dig Inn, Wingstop, Wendy’s, Raising Cane’s, Nike, Apple, The Cheesecake Factory, Burger King, Starbucks and many more ACTIVE IN MOST US CITIES Albuquerque, Atlanta, Austin, Baltimore, Bellevue, Boston, Brooklyn, Charlotte, Chicago, Cincinnati, Columbus, Cleveland, Dallas, Denver, Detroit, East Bay, Evanston, Fort Lauderdale, Honolulu, Houston, Indianapolis, Jersey City, Kansas City, Las Vegas, Long Beach, Los Angeles, Louisville, Madison, Miami, Milwaukee, Minneapolis, Nashville, New Orleans, Newark, New York City, Oklahoma City, Omaha, Orange County, Orlando, Palm Springs, Philadelphia, Phoenix, Pittsburgh, Portland, Queens, Raleigh, Sacramento, San Antonio, Santa Barbara, San Bernardino, San Diego, San Francisco, Salt Lake City, Seattle, SF Peninsula / Bay Area, St. Louis, Tampa, Tucson, Virginia Beach, Washington DC AVAILABLE INTERNATIONALLY Mexico City WAYS TO PAY Apple Pay, PayPal, Credit Card, Debit Card. Major Credit Cards: Visa, American Express, MasterCard, Discover. All transactions are 100% digital, no need for cash.

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Postmates - Food Delivery App Screenshots

Postmates - Food Delivery App Reviews

  • Buggy, but lots of potential

    4
    By habits are a blessing
    3 1/2 stars. Great app , with lots of potential. The estimated delivery times are a bit off however and there are some glitches with the app/website. Sometimes when I try to checkout an item it will say “oops error” when I am able to do the same step on another internet device. The biggest flaw would be the restaurants they. Goose to display. A restaurant I was first introduced to through the app is no longer “available” . Not sure how that is. And for some restaurant choices they don’t even list the menu. So you have to order from the restaurant’s order site, then copy paste everything onto Postmates. Which seems very inefficient. Hope that gets fixed. Will keep using app to see changes.
  • Expect problems

    1
    By stevenf
    Conceptually, I love Postmates. We’re a busy family with kids and sometimes we need a hand with dinner. We’ve placed many, many orders through them. The problem is when something goes wrong — and it seems to almost every time. Missing sides. Incorrectly prepared meals. Entire entrees missing. I could understand every once in a while, but it seems to happen at least every other order. And even that wouldn’t be so bad if there was any recourse — but the restaurants are of course third parties to the entire transaction, the delivery people are “independent contractors” (like Uber drivers), and Postmates job stops at taking the money. If an order is wrong, there’s basically nothing that can be done. You could place a support request to try to get the missing or incomplete items but it’ll be another hour before they get to you, as it’s effectively a new transaction. The drivers aren’t empowered to do anything such as return to the restaurant. So that leaves refunds. And I’ve gotten some refunds. But lately even that has been hit or miss. An order I placed this weekend which had an entree with a $2 surcharge to add chicken arrived without the chicken. Postmates support told me, twice, there was nothing they could do. No refund, no credit to my next order, just sorry, tough luck, we’re keeping the money. The tech economy is weird and only here can you get away with taking money for not delivering the product ordered. Postmates is a convenient (if expensive) service when everything comes together, but by no means should you expect that it will go smoothly. Do not order from them unless you are prepared to deal with missing or incorrectly prepared food. Definitely not if you are pressed for time or already hungry. Until they can put measures in place that require drivers to verify orders are complete and correct at the time of pick-up, save the fees and just pick up to-go from the restaurant yourself. Postmates ends up creating more hassle than it eliminates.
  • Terrible “help” option

    1
    By Chris niqqa:)
    When I placed my order today, my postmates person informed me that the lunch option I had chosen wasn’t available just yet. I said ok, no big deal I’ll just order at a later time. I went to cancel my order for that reason, yet Postmates still wanted to charge me the full order price, as well as a cancellation fee. I don’t understand why that is necessary because my postmates hadn’t even placed the order, so I would literally be paying for nothing. Luckily my postmates person allowed me to switch my order via text, something the app doesn’t allow you to do, and therefore at least I got something out of it.
  • Shameless people

    1
    By mamanuritte
    My daughter was so happy when she got her card to work for then, First day , crazy rain, someone order food from Encino to pacific palisades, took her more then hour, Post made paid her 14$ AND NO TIP!!!!! Felt so bad for her, u should be a shame, And I don’t want to even talk about the $0.01 tip!!!!
  • My order gets canceled about 5 times before accepted

    2
    By lexi061819965
    Not enough delivery drivers in this area I have to wait 3 hours sometimes for my food and constantly reorder
  • My Review

    5
    By Madd_Awesome
    Great for the lazy.
  • Too Expensive and Always Late

    1
    By Doodlechick457532
    Charges at least a $8 delivery and service fee every time I’ve ordered, plus a tip to the driver which is too expensive for my taste. They also never arrive on time, and I’ve had my order be wrong multiple times and never get a refund. I’ve emailed the company multiple times, but nobody has given me any kind of reimbursement. Horrible!! Will not order again.
  • Scam

    1
    By Goodatsportz
    Postmates just automatically cancelled my order but, they still charged me for it? When bringing it to their attention they tell me that they want to make sure the store is still getting paid. But, don’t worry they won’t charge me the delivery fee or the service fee. So, never got my food and they made me pay.
  • Bad customer service.

    1
    By crimes21
    Was forced to pay for a meal that was 3 hours late. Did nothing to resolve, thanks Jeffrey W. Now I know why grubhub is #1
  • Alternate dining choices, but buggy app.

    3
    By Camzilla51
    I decided to try Postmates a couple months ago, and the majority of my attempts to use the app have been so buggy, I avoid the app as if it was broken. Credit card info doesn’t save, orders cancel by themselves without the restaurants being aware of such, and promo codes aren’t reliable when attempting to submit them. Thankfully, the site works on desktop, which tells me it’s just an app problem.

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