AT&T Mark the Spot

AT&T Mark the Spot

By AT&T Services, Inc.

  • Category: Utilities
  • Release Date: 2009-12-07
  • Current Version: 6.0.5
  • Adult Rating: 4+
  • File Size: 6.81 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Requires iOS 8.0 or later.
  • App Ratings:
    3/5 ( 15,485 Reviews)
  • Price:
    Free
AT&T Mark the Spot App Ratings: 3
3
Total 15,485 Reviews
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AT&T Mark the Spot App Description

AT&T Mark the Spot is an application that allows AT&T to collect information on its customers network experiences and the performance of their devices and provide updates on enhancements to the AT&T network, addressing users Mark the Spot submissions Features - Simplicity of operation - Submit a report of call, data, or SMS problems - Push notification support - Receive updates on network enhancements from AT&T for issues that customer has submitted (when these news items become available) - Submit a real time report capturing local GPS coordinates at time and place of event, or - Submit a report after the fact when a customer is not at the place where the event occurred - Submit optional additional comments about an event - View nearby and user searchable AT&T Wi-Fi locations, including driving directions - Sign up to receive news on upcoming and completed network updates related to submitted Mark the Spot reports (when these news items become available) AT&T is committed to providing its customers with the best network experience possible. To view the End User License Agreement for AT&T Mark the Spot click here: www.wireless.att.com/learn/articles-resources/wireless-legal-features.jsp

AT&T Mark the Spot App Screenshots

AT&T Mark the Spot App Reviews

  • App crashes on iPad

    1
    By Wheels787
    When submitting a complaint via iPad, the app crashes.
  • Complete garbage

    1
    By Aquad82
    This app was used to improve service try to improve service but AT&T has completely stopped paying attention to it. The service never improves and I’m pretty sure that AT&T has hasn’t done anything with the data since 2016.
  • Works

    2
    By Orangelord
    They never actually do anything when you submit the report. Where I work there is no service, I have been reporting for 6 months and still have same problem. Please fix then 5 Star
  • Mobile Robocalls a farce

    1
    By BlickTX
    First thing he asks for the text - that’s not a robocall, that’s a robotext. Second, the instructions for sending the number of the robotext doesn’t relate to my iPhone screens. Finally, the reception confirmation text is meaningless corporate speak. We used to do a lot better in the 1980’s customer service. The database does have a decent memory. Five years after I indicated problems in a vacation spot I got a notice they got a new tower. Wow!
  • Pointless

    1
    By Gatorade2020
    What’s the point of this app? To make you think ATnT is actually fixing your issues. This way, you will internalize and never publicly complain.
  • Cachéd Red Flags

    1
    By AngCain
    Do they ever clear? What’s the point of marking spots if they never transmit because there isn’t any service. I’m leaving AT&T for TMobile. Better service & they offer 140 free countries which is great for me as I work for an airline.
  • Crashes

    1
    By Dshopper
    Simple form - 3 questions and it crashes trying to submit. So much for trying to submit feedback on gaps in their network coverage. They obviously don't give a crap.
  • No response or improvement

    1
    By Chad954
    Someone had a great idea to create this app and let us notify AT&T where they needed improved coverage. However it fell on deaf ears and the company itself never was designed to deal with the submissions. No updates. No new news. They should take it out of the App Store because nobody at AT&T looks at data or responds. Their own store has terrible coverage and they installed inside micro cells to make it look like they have excellent coverage
  • Please please please update

    1
    By Nickivegas2786
    It’s been 11+ months since it’s been updated. Please update so that it’s compatible with iOS 11. On iOS 11, the app is very unstable and freezes a lot on my 7+. The app also closes unexpectedly. Please include more upcoming improvements to the wireless network so that customers who are having problems with network coverage issues can have something to look forward to and not keep bugging technical support. Thank you Also please update so that it’s compatible with the iPad on iOS 11. When I try to submit a ticket on the app with my iPad, the app automatically closes without the ticket being submitted. Thank you
  • Not sure what the point is anymore

    1
    By _torwhore_
    In its original days, this app was extremely useful. The network news was actually up to date and someone would respond to the mark the spot requests. The app hasn’t been updated in over a year, and I’m not certain anyone actually checks all the network feedback anymore. Also the network news hasn’t been updated in a couple years..... not sure why AT&T stopped updating and using this app, it was very useful.

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